Privacy Policy

 

Last updated: September 25th, 2025

Hearts & Tails Inc (“we”, “us”, or “our”) operates a local service website for clients from Windsor to London, ON, Canada. This privacy policy explains how we collect, use, and protect your personal information in accordance with Canadian privacy laws, including PIPEDA.

 

1. What Information We Collect

We may collect the following information:

– Name

– Contact details (email, phone number)

– Address (for service delivery)

– Booking or service requests

– Website usage data (via cookies and analytics)

 

2. How We Use Your Information

We use your data to:

– Deliver services you request

– Communicate about appointments or updates

– Improve our website and customer experience

– Meet legal and regulatory requirements

 

3. Use of Cookies

We use basic cookies to:

– Maintain your browsing session

– Analyze website traffic (e.g., Google Analytics)

– Optimize user experience

You can disable cookies through your browser settings.

 

4. Data Sharing

We do not sell or rent your personal information. We may share data with trusted third-party service providers for:

– Scheduling and customer communications

– Payment processing (if applicable)

 

5. Your Rights

Under Canadian law, you have the right to:

– Access personal information we hold

– Request corrections

– Withdraw your consent at any time

To make a request, contact us at info@heartsandtails.ca.

 

6. Contact Information

If you have any questions or concerns about this privacy policy, contact us at:

Hearts & Tails

Email: info@heartsandtails.ca